Knowledgebase

Here you can find some answers on your questions, if you have some problem with the plugin:

I have insert an URL but its not loading as my Welcome Screen

This case is mostly based on the hosting settings. Your host have disabled the possibility to put your site into an iframe. Solution: check your hosting settings and adjust this by yourself or ask your hosting provider to enable embedding your website as an iframe for you.

The second possibility is, that you have not assigned the custom url to some user role. Please check the user role checkboxes in the Dashboard Switcher settings.

I can see the wordpress toolbar on my new Welcome Screen

This is caused by your Wordpress settings. Just turn of the admin toolbar for this user you are looged in and then it wont show the toolbar anymore. Here are some other solutions for not showing the toolbar: Solution 1: You disable the admin toolbar based on a userrole (https://wptavern.com/wordpress-tip-disable-the-toolbar-on-a-per-user-role-basis) If you like you can make a custom userrole and give the userrole admin rights aswell but disable the admin bar only for this specific userrole. Solution 2: You remove the admin bar on the specific page only, which you can do with a function (https://second-cup-of-coffee.com/hiding-the-wordpress-admin-bar-on-certain-pages/) Solution 3: You set up a subdomain and wordpress install. On this seperate wordpress install you create the pages which then you want to show in your clients website. The pages should have some encrypted url. for example: https://subdomain.webcompany.com/CRsxCBG9aAgZnvgm09fIal/ And turn on "noindex" for the website so that google will not list it. With this setup you can easily implement the same url on all ur client sites and you save time cause you can make changes on this page and all clients will see the change. And the chance that a stranger will see the url is nearby 0.

I have some external link added on my new Welcome Screen but the link doesnt work well

The reason for this is, that maybe the external URL/Website have restricted the possibility to be opened in an iframe. Facebook is doing this for example. Solution: Just let the link open in a new tab. This should solve this problem

I see some grey as my background color on my Welcome Screen instead of white.

This is caused b your settings of the implemented URL. Just give your some background color.

More questions? Please write me: mail@dashboardswitcher.com

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